Skype Recovery Methods

Skype issued the following instructions to plug the loophole for Skype on Windows or Mac:



Windows Vista and Windows 7



1. Close Skype.

• Right-click the Skype icon in the system tray (at the bottom right of the screen)


• Choose Quit.

2. Ensure that "Show hidden files and folders" is switched on.

• a. Click Start, type run and press Enter.


• b. Type control folders and click OK.


• c. Select the View tab and ensure relevant entry is enabled.

3. Locate the shared.xml file.

• a. Click Start, type run and press Enter.


• b. Type %appdata%skype and click OK.


• c. Delete the shared.xml file.

4. Restart Skype. The shared.xml file will be recreated.



Windows XP



1. Close Skype.

• a. Right-click the Skype icon in the system tray (at the bottom right of the screen)


• b. Choose Quit.

2. Ensure that "Show hidden files and folders" is switched on.

• a. Click Start and then Run...


• b. Type control folders and click OK.


• c. Select the View tab and ensure relevant entry is enabled.

3. Locate the shared.xml file.

• a. Click Start and then Run...


• b. Type %appdata%skype and click OK.


• c. Delete the shared.xml file.

4. Restart Skype. The shared.xml file will be recreated.

 

Mac OS X



1. Quit Skype.

2. Go to the folder ~/Library/Application Support/Skype/

3. Delete the file shared.xml (it will be recreated once you open Skype again, this is fine).

4. Start Skype.



Please note that the ~ sign means your home folder. You can find your home folder by opening Finder and selecting Go > Home from the menu bar or pressing Command (Apple), Shift and H keys at the same time.



Linux



1. Quit Skype.

2. Go to the folder ~/.Skype

3. Delete the file shared.xml (it will be recreated once you open Skype again, this is fine).

4. Start Skype.